Selling : the profession : focusing on building relationships / Dr. David J. Lill & Jennifer Lill-Brown.
Material type:
TextPublisher: Antioch, TN : DM Bass Publications, [2020]Edition: Eighth editionDescription: xi, 484 pages : color illustrations ; 26 cmContent type: - text
- unmediated
- volume
- 9780965220187
- 0965220184
- 658.8/5 23
- HF5438 .L55 2020
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Two Hour Reserve
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Karen H. Huntsman Library Items Available at the Front Desk | HF5438 .L55 2020 | 2 | Available | 38060007532492 | |||||||||||||
Richfield Campus--Three Hour Reserve
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Richfield Campus Library Items Available at the Front Desk | BUS 1270 HF5438 .L55 2020 | 1 | Available | 34230000164981 |
Includes bibliographical references and index.
Part I. Selling success fundamentals. Your career in professional selling ; Relationship selling ; Ethics in selling ; Winning time management skills ; Purchase behavior and communication ; Discovering your social style ; Five tools every salesperson needs -- Part II. The relationship selling cycle. Prospecting: how to find qualified prospects ; Pre-approach: what to do before you meet The approach: make the right first impression ; Need discovery: how to question and listen effectively ; Presentation: how to be engaging and compelling ; Handling objections: turn hesitation into commitment ; The Close: how to confirm the sale ; After the sale: build enduring loyalty.
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