Includes bibliographical references and index.

What it means to be culturally competent -- Understanding racism, prejudice, and white privilege -- Understanding culture and cultural differences -- Bias in service delivery -- Working with diverse children, parents, and families -- Mental health issues -- Addressing ethnic conflict, genocide, and mass violence -- Working with culturally different clients -- Working with Latino/a clients, an interview with Roberto Almanzan -- Working with Native American clients, an interview with Jack Lawson -- Working with African American clients, an interview with Veronique Thompson -- Working with Asian American clients, an interview with Dan Hocoy -- Working with Arab and Muslim American clients : an interview with Marwan Dwairy -- Working with White ethnic clients, an interview with the author -- Some closing thoughts -- Glossary.